GENERAL
Do you have Wifi?
Yes, we offer free WiFi in our offices for our patients
How do I contact Carolina Behavioral Care?
At our toll-free number, 844-534-7208.
How quickly can I get an appointment?
The average time is two weeks.
Does Carolina Behavioral Care accept insurance?
Yes, most major insurance providers are accepted.
What is the policy for cancelling or rescheduling an appointment?
Appointments must be cancelled at least 24 hours in advance – refer to our no-show policy.
Where are Carolina Behavioral Care locations?
We have locations at Hillsborough, Pinehurst and Durham.
PHARMACY FAQ
Can the pharmacy fill all my prescriptions?
Yes, we are a full retail pharmacy and can fill all your medications. We prefer to fill all your medications in order to provide the most comprehensive care.
How does the pharmacy get my prescription?
Your provider will email or fax your prescription to the pharmacy and we will fill your medications while you wait or we will mail your prescriptions through priority mail if you are seen in an off site clinic.
Does the pharmacy accept insurance?
Yes, we are part of the Good Neighbor Pharmacy Network and accept all major insurance plans.
Can other people use CBC pharmacy?
Yes. Anyone is welcome to use our pharmacy, we are a full retail pharmacy and have most medications in stock or can order them for next day delivery.
How much do generics cost?
CBC Pharmacy is part of the Good Neighbor Pharmacy Network and can provide a savings plan to patients without insurance. Using their generic prescription savings plan, some generics will be $4.99 per month.
How much are brand name medications?
Using your prescription insurance your copays will be the same as you currently pay at your pharmacy. Without insurance our medications will be competitively priced to earn your business.
Are medications delivered?
If you visit a CBC clinic that does not have a pharmacy we will fill your prescriptions and send them to you through priority mail. A signature will be required for all controlled medications.
Why does CBC have a pharmacy?
With an onsite pharmacy we will be able to offer more convenient, coordinated and integrated care to our patients.
