Patient Portal at Carolina Behavioral Care

Please choose an option below. If this is an urgent matter please call our office at 844-534-7208. If this an emergency, please hang up and dial 911:

New Telehealth on Zoom

Introducing our new Zoom-based Athena Telehealth experience. Enjoy an easier-to-navigate telehealth platform with more features and capabilities. The following images demonstrate the Zoom-based athenaTelehealth online visit from the patient perspective.

To get started, either the patient or someone close to them—like a spouse, family member, or caregiver—needs to fill in the necessary information and then click on the “Continue” button.
Once they join the visit, they will see a preview of the provider’s video. At this point, they can also adjust their own audio and video settings according to their preferences.

To get started, either the patient or someone close to them—like a spouse, family member, or caregiver—needs to fill in the necessary information and then click on the “Continue” button.
Once they join the visit, they will see a preview of the provider’s video. At this point, they can also adjust their own audio and video settings according to their preferences.

Your Feedback Matters

After completing your athenaTelehealth online visit, you will be prompted to participate in a short feedback survey that uses a star rating system to evaluate your experience.

Upon finishing the survey, you’ll be directed to a confirmation page indicating that your visit has concluded. If you experienced any technical difficulties during the session, you’ll have the opportunity to report those issues directly on that page.

Existing Clients

If you are an existing client that has already verified your patient portal account and want to access it please login below.

Why use the Patient Portal?

Check your upcoming appointments.
Request medication refills.
Ask your provider a question.
Pay a bill.
Fill forms online.
Access anytime.

Please Note

While we strive to respond to requests on the patient portal as quickly as possible, please allow 72 hours for a response.

We must have an email on file for access to the Patient Portal. If you are having difficulty accessing the patient portal or would like to provide an email address to use for the patient portal, please call 844-534-7208.

Frequently Asked Questions

Why do you need my email address?

Our medical record software uses your email address as a way of verifying your identity and can be used to help reset your patient portal password if you forget it. We do not sell or share your email address.

Can I connect from a smart phone or tablet?

Absolutely! The Patient Portal can be used on several different devices.

WANT TO KNOW MORE?